Grab launch online medicine delivery , medical consultation and appointment bookings . Grab is continuing its relentless march towards becoming Southeast Asia’s “superapp.”
The region’s leading ride-hailing firm has announced a joint venture with Ping An Good Doctor – a major online healthcare player in China – to provide several services, including medicine delivery and appointment bookings.
The platform will launch in a few countries in the first quarter of 2019, and will use GrabPay to complete transactions. The new service is developed using GrabPlatform, a set of technologies that allows partners to leverage Grab’s user base, drivers, and technology.
The joint venture with Ping An aims to solve what Grab describes as “a lack of adequate medical infrastructure in some countries, a rural-urban divide when it comes to the accessibility of doctors, and inefficiencies on the consumer end when needing to see the doctor.”
Grab’s press release also states that Indonesia has only one physician for nearly 5,000 people, whereas high-income countries have up to three to four doctors for every thousand people.
Grab has rapidly expanded its offerings ever since Uber’s exit from Southeast Asia. It has gone into food delivery, last-mile logistics, and even retail. The company is now even loading third-party content onto its main app in a bid to capture even more the consumer’s attention.
While rival Go-Jek may be ahead in being a superapp in Indonesia (where it delivers medicine as well), it is playing catch-up as far as the rest of Southeast Asia is concerned. It has just rolled out a bike-hailing service in Vietnam. Meanwhile, Singapore, Thailand, and the Philippines are also on its radar.